Bank Details for Bank Transfer

Import Management Ltd

BNZ : 02-0214-0149038-000


We deliver by courier and only within New Zealand. Our delivery charge is $5.00 per order per delivery address. We endeavour to deliver all orders within 2 to 5 working days from receipt and payment confirmation. We do not deliver to PO Boxes. All deliveries require a signature. If there is no one at home to sign for the delivery, a card will be left 
with instructions on how to collect your parcel. If your goods arrive damaged please contact us on and we arrange a pick up of damaged product and delivery of a replacement.


Orders can be cancelled before they have been processed and despatched. Any cancellation after despatched will incur extra delivery costs and administration charges.


Please choose your item carefully as we do not refund for “change of mind” purchases. We will gladly exchange product if you have ordered the wrong size providing that the item is returned unused, unwashed and in its original sealed packaging. Returns must be made within 7 days of invoice date and will incur extra shipping costs. 
Faulty goods will be replaced or refunded at our discretion. Please contact to arrange pick up of returns. SleepSafe Mattress Protectors and Pillow Protectors are guaranteed to be free of manufacturing defects for as long as it is used domestically for a period of 5 years from date of purchase.